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Qualities of a Great Property Management Team

property management

Qualities of a Great Property Management Team

May 12, 2022 Indojaa Sathiyaseelan Comments Off

Are you a landlord with one or more properties in Toronto or the GTA, looking for a property management team to overlook your daily responsibilities? If yes, then you’ve come to the right place! With our years of experience in property management, Birks Asset Management makes us the perfect fit to overlook your properties. But don’t take our word for it. Let’s go over the facts! 


Buildium lists several qualities to consider when choosing the right property management team, such as experience, mindset, patience, communication, organization, flexibility, and ingenuity. This blog will break down each of these qualities and how we practice them when managing properties.

Experience

Experience is the cornerstone of selecting a quality property management company because it gives landlords an insight into how well we do our job. For this reason, we pride ourselves on our 5+ years of experience in property management. We’ve managed over 120+ properties during this time, which allowed us to encounter and overcome any landlord-tenant issues while bringing both parties the satisfaction they deserve. Especially during the COVID-19 pandemic, we quickly adapted to the pandemic by laying out effective health and safety protocols to ensure tenants and landlords were protected. Additionally, our experience has allowed us to perfect our knowledge of real estate laws, regulations, and standard operating procedures to ensure our clients receive the best service. 

Investor Mindset

Our team at Birks AM is composed of investor mindset individuals. As a result, we understand that properties are a great investment opportunity. When managing a property, we consider everything from the internal rate of return (IRR) and net present value (NPV) to cap rates and cash-on-cash returns. We also take on the responsibility of setting the right rent amount. We like to look at the bigger picture because it helps us make critical business decisions while giving landlords proper guidance.   

Patience

When it comes to property management, patience is essential. Anything can happen as a property manager, contractors could be running late, or tenants could require urgent assistance. For this reason, we like to listen to our tenants, landlords, and partners to ensure their questions and concerns are heard. By remaining calm and listening to our clients, we hope to give the best customer service so that they trust that we can effectively handle complaints and stressful situations with grace.

Flexibility

Patience and flexibility go hand in hand because, once again, anything can happen as a property manager. For this reason, we like to stay flexible to complement the needs of our clients to guarantee the satisfaction they deserve. 

Communication

Communication is another critical skill to have as a property manager, especially with landlords. We like to be completely transparent with landlords, which means giving regular updates about the property and being the point of contact with tenants. We value strong communication with our property owners to secure their trust in us while giving them peace of mind that their property is in good hands.

Organization

Since we manage over 120 properties, we’ve come to master organizational skills. We have an effective sorting system that keeps track of leased, renewed, renovated and evicted properties. We stay on top of all properties we manage without hassle or confusion through our sorting system.

Experience, mindset, patience, communication, organization, and flexibility are a few qualities we at Birks AM like to share with our clients to ensure they’re cared for. Check out our Services page to learn more about what we have to offer.

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